We know that cycling is important to our physical and mental health and well-being and that many of you rely on your bike as your primary transportation. At this time we plan to remain open. The health of our customers and staff are our first priority and as such we are implementing the following protocols:
1. Any staff showing symptoms of the virus or who has had known exposure will not be at the shop.
2. We will offer curbside dropoff and pickup for repairs. Please call 865-558-8455 from the parking lot. You can either place your bike in the rack out front or one of our staff can remove it from your vehicle for you.
3. Our showroom will remain open, however, we will limit 3 customers at a time in the store and will lock doors when we reach this number. Please call 865-558-8455 if the doors are locked to let us know you are here so that we can accommodate you.
4. Our staff have been busy cleaning and disinfecting the shop throughout each day. Additionally, our staff will wear latex gloves and disinfect repair bikes both before and after working on them.
We want to extend a heartfelt Thank You to all of you for your support over the last 29 years. Thank you for your continued support and patience as we work our way through these uncertain times. If you have any thoughts, suggestions, or concerns please reach out to us.